• Easy Registration – Sign up using your DFCC Debit Card, Credit Card or Account

• Secure Transactions – Biometric authentication & two-factor verification for enhanced security.

• Comprehensive Account Management – View balances (including balance peek with no login), transaction history, and e-passbooks.

• Instant Fund Transfers – Transfer within DFCC or to other banks via CEFTS.

• Bill Payments – Pay utility bills, credit cards, statutory payments, and other financial obligations in one place.

• User-Friendly Design – Dark mode, trilingual support, and customisable transaction limits.

• Zero Registration Fees – Absolutely free signup with no hidden charges. Standard banking service charges may apply.

1. Simplified Banking Anytime, Anywhere

• View account and credit card balances.

• Access e-passbooks for real-time transaction tracking.

• Quick Peek Balance – Check balances without logging in.

2. Smart Fund Transfers & Bill Payments

• Within Own DFCC Accounts – Instantly move funds across your accounts.

• To Other DFCC Accounts – Secure real-time transactions.

• To Other Banks – Fast CEFTS transfers for seamless transactions.

• Credit Card Payments – Settle DFCC or other bank credit cards via the app.

• Utility Bill Payments – Water, electricity, mobile bills, insurance, and tax and other statutory payments in a few taps.

3. Cutting-Edge Security

• Biometric Authentication – Secure login via fingerprint or Face ID.

• Two-Factor Authentication (2FA) – Extra layer of security with OTP verification.

4. Personalised & Customisable Experience

• Trilingual Support – Use the app in English, Sinhala, or Tamil.

• Dark Mode – Enhanced viewing comfort for better user experience.

• Customised Transaction Limits – Set your own daily & per-transaction limits.

5. Zero Fees & No Hidden Charges

• Completely free to download and use.

• No registration or annual fees – Enjoy uninterrupted mobile banking.

Note: You can adjust these limits within the DFCC ONE app as per your preference

1. Download the App – Available on:

   • Google Play Store

   • Apple App Store

   • Huawei AppGallery

2. Choose a Registration Method:

   • Using DFCC Debit or Credit Card

   • Using DFCC Bank Account

3. Follow On-Screen Instructions to set up your profile securely.

4. Login & Enjoy Hassle-Free Digital Banking!

1. Who is eligible to register for DFCC ONE?

Any DFCC Bank customer aged 18 years or above, holding a valid National Identity Card, Passport, or Driving License, can register. If you’re not a DFCC Bank customer yet, you can open an account online now.

2. Where can I download DFCC ONE?

DFCC ONE is available on Google Play Store, Apple App Store, and Huawei AppGallery.

3. How do I register for DFCC ONE?

Simply download the app and register using one of the following options:

• DFCC Debit or Credit Card

• DFCC Account

4. What banking services can I access through DFCC ONE?

• Account & credit card balance viewing

• Fund transfers (within DFCC & to other banks)

• Bill payments (utilities, taxes, insurance)

• Credit card settlements

• Managing security settings & beneficiaries

5. Is there a fee to use DFCC ONE?

No, DFCC ONE is completely free to download and use. However, standard banking service charges may apply as per the bank’s Rates & Tariffs.

6. Can I change my username after registering?

No, once set, your username cannot be changed.

7. How can I reset my password if I forget it?

• Click "Forgot Password" on the login screen to reset it.

• Alternatively, contact the DFCC 24x7 Call Centre at 011 235 0000 for assistance.

8. What if I forget my username?

Use the "Forgot Username" option on the login screen to retrieve it instantly.

9. What happens if my account gets locked?

If you enter the wrong password multiple times, your account may get locked. Call the DFCC 24x7 Call Centre at 011 235 0000 to unlock it.

10. Can I use DFCC ONE on multiple devices?

Yes, DFCC ONE supports multiple devices for added flexibility.

11. How do I update my registered mobile number or email?

Visit your nearest DFCC branch or call the 24x7 Call Centre to update your details.

12. What are the supported operating systems for DFCC ONE?

• Android 8 and above

• iOS 14 and above

• DFCC ONE Terms & Conditions

• DFCC Online Banking

• DFCC Alerts