1. Can I deposit a third-party cheque into my account using the machine?
Yes, you can deposit third-party cheques, subject to standard cheque clearing rules.
2. How will I know if my cheque has been successfully deposited?
You will receive an instant receipt. Once the cheque has been processed, you will see the funds in your account balance. Once the cheque has cleared, you will see the cleared funds in your available balance. If you’ve subscribed to DFCC Alerts, you will receive an alert once the cleared funds are received in your account.
3. Can I deposit post-dated cheques?
No, post-dated cheques are not accepted. Ensure the cheque is valid for immediate deposit. Avoid issuing or accepting post-dated cheques to avoid legal and or financial liabilities.
4. Are there any charges for using the cheque deposit machine?
No, cheque deposits via DFCC Cheque Deposit Machines are free of charge.
5. How do I locate a DFCC Cheque Deposit Machine near me?
Use our branch locator tool to locate the nearest or most convenient branch to you.